RANIA

We want your shopping experience to be as smooth and seamless as possible. Below you'll find all the important details about shipping for your order:

Processing Time

• All orders are processed within 2-3 business days. Once your order has been dispatched, you'll receive an email notification with tracking details.

Shipping Methods & Delivery Times

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days (available for select locations).
• International Shipping: Delivery within 7-14 business days, depending on destination.

Please note that shipping times may vary depending on the product's availability, your location, and current circumstances (such as holidays or unforeseen delays).

Shipping Costs

• Domestic Shipping: Free standard shipping on orders over 10,000. For orders under 10,000 a flat shipping fee of Rs. 250/- will apply.
• International Shipping: Shipping fees are calculated at checkout based on your location.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track your order on our website or directly through the shipping carrier’s site.

Packaging

We take care in packing your items securely to ensure they arrive in perfect condition. All garments are carefully folded and packaged with eco-friendly materials.

International Customers

• Import duties, taxes, and customs fees are not included in the shipping cost and are the responsibility of the customer. Please check with your local customs office to determine any additional fees prior to placing your order.

Delivery Issues

• If there are any issues with your order, such as a lost or damaged package, please contact our customer service team immediately. We will do our best to resolve any concerns.

If you have any further questions or need assistance with your order, feel free to contact us at +91 8758180477

1) PRODUCT CARE FOR GARMENTS

- Dry Clean Only

- Avoid Bleach
Do not use bleach or harsh chemicals, as they can damage the fabric and embroidery.

2) RETURN AND EXCHANGE

Timeframe: Exchanges are accepted within 2 days of receiving your order.

• Eligibility: Only unworn, unwashed, and undamaged items in their original packaging will be eligible for an exchange.
• Exclusion: Custom or sale items are not eligible for exchange.

PLEASE NOTE WE DON'T OFFER A RETURN OR A REFUND.

3) Size Guide: Make sure to check our detailed Size Guide to help you select the right size before purchasing. If you need assistance, our customer service team is happy to help.

We offer multiple secure payment methods, including:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• Google Pay
• UPI (for India-based customers)

All payments are processed through secure gateways, ensuring your information is kept safe.